Privacy Policy
Last updated: December 2, 2025
388 SP Building, Phaholyothin Road, Phaya Thai, Bangkok 10400, Thailand
Our Commitment to Your Privacy
At Prasat Clean, we understand that privacy matters. When you consider our services or reach out to us, we want you to feel confident about how your information is handled. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
We are committed to protecting your privacy and maintaining transparency about our data practices. This policy applies to information collected through our website and in the course of providing our cleaning services.
Information We Collect
Information You Provide to Us
When you contact us or use our services, you may provide us with information such as:
- • Name and contact information (email address, phone number)
- • Organization name and details about your facility
- • Information about your cleaning needs and schedule preferences
- • Any other information you choose to share in communications with us
Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies and similar technologies:
- • Device information (browser type, operating system)
- • Usage information (pages visited, time spent on pages)
- • IP address and general location information
- • Referring website addresses
For more information about cookies, please see our Cookie Policy.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Contract performance: To provide services you've requested or to enter into a service agreement
- • Legitimate interests: To improve our services and communicate about relevant offerings
- • Consent: For marketing communications and optional data processing activities
- • Legal obligation: To comply with applicable laws and regulations
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
To respond to your inquiries, provide our cleaning services, coordinate schedules, and communicate about your account or services.
Website Improvement
To understand how visitors use our website, identify technical issues, and improve the user experience and functionality.
Marketing Communications
To send you information about our services that may be relevant to your organization, with your consent where required.
Analytics and Research
To analyze trends, measure the effectiveness of our services, and conduct internal research to improve our offerings.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Data Sharing and Third Parties
We may share your information with third parties in the following circumstances:
- Service Providers: We work with third-party service providers who assist us in website hosting, analytics, and business operations. These providers are bound by confidentiality obligations and may only use your information to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to appropriate safeguards.
- With Your Consent: We may share information with third parties when you have given us permission to do so.
We do not sell your personal information to third parties for their marketing purposes.
Data Protection and Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:
Encryption
Data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
We restrict access to personal information to employees and contractors who need it to perform their duties.
Regular Monitoring
We monitor our systems for potential vulnerabilities and attacks to maintain data security.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
While we implement strong security measures, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information.
Right to Erasure
In certain circumstances, you can request that we delete your personal information.
Right to Data Portability
You can request your data in a structured, commonly used format for transfer to another service.
Right to Object
You can object to processing of your personal information for certain purposes, including marketing.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within a reasonable timeframe.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features on our website.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly and in accordance with applicable data protection laws.
You can browse our website and learn about our services without providing any personal information or accepting optional cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.